Privacy Policy
Last updated: May 30, 2026
1. Introduction
FastDoc ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information in several ways:
- Account Information: When you register, we collect your name, email, phone number, and professional credentials.
- Patient Data: When you use FastDoc, we process medical information and patient encounters you provide.
- Usage Data: We collect information about how you interact with our platform, including timestamps and feature usage.
- Device Information: We collect information about the devices you use to access FastDoc, including IP address and browser type.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Email correspondence regarding your account
- Fulfill and manage your requests and orders
- Generate medical documentation and SOAP notes
- Improve our services and develop new features
- Comply with legal obligations and regulations
4. HIPAA Compliance
FastDoc is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect protected health information (PHI). All patient data is encrypted both in transit and at rest using industry-standard 256-bit encryption.
5. Data Security
We implement comprehensive security measures including:
- End-to-end encryption for all data transmissions
- Secure, audited data centers with multiple backups
- Regular security audits and penetration testing
- Access controls and multi-factor authentication
- Compliance with SOC 2 Type II standards
6. Data Sharing
We never share your patient data with third parties without your explicit consent, except as required by law or to comply with legal obligations. We may share aggregated, de-identified data for research and service improvement purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Data portability
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or call 1-800-FASTDOC.